Developing a Feedback Analytic Tool to Support Instructor Reflection

Abstract

Gathering student feedback on teaching is an important way for instructors to learn about students' experiences and engage in reflective practices to improve their teaching. Such feedback usually includes numerical ratings and qualitative comments. While numerical patterns can be quickly discerned, analyzing and interpreting qualitative feedback can be time-consuming and challenging, especially in situations involving large classes or multiple courses. To help instructors effectively reflect on the qualitative feedback, we have developed an analytical tool to visualize this feedback. This paper outlines the methodologies and approaches we developed for creating the feedback analytics tool.