MS Teams Acceptance Factors Among Polish and Ukrainian Students

Abstract

This paper presents study results regarding university students’ MS Teams acceptance. The purpose of the presented results is to compare students’ acceptance of the MS Teams referring to its components, i.e. self-efficacy (SE), facilitating conditions (FC), perceived ease of use (PEU), perceived usefulness (PU), and intention to use (IU) in the context of the Polish and Ukrainian education systems. There were 486 respondents - students from Polish and Ukrainian universities. The study follows the design of a survey based on the Technology Acceptance Model. The results of the study revealed that the scores for the 5 components of the acceptance of MS Teams were different in the Polish and Ukrainian subsamples. Significantly higher results were found for the Polish compared to the Ukrainian students regarding the SE and FC. In addition, Polish students assumed that MS Teams was easier to use than their Ukrainian peers. There were no differences in the ratings of the PU and IU between students from Poland and Ukraine. For the Polish subsample, PU and IU correlate positively with age. In contrast, regarding the Ukrainian students, only SE correlated with age, but the relationship was negative. Considering the variable frequency of use of MS Teams, it was positively associated with all components of the MS Teams acceptance in the Ukrainian subsample, whereas in the Polish subsample, it was only associated with PU and IU.