Developing a Guidance and Counseling Dashboard Using Cross-Contextual Log Data for MTSS

Abstract

This study aimed to explore the potential of a Guidance and Counseling Dashboard (GCD) that visualizes cross-contextual log data for supporting guidance and counseling (G&C) based on multi-tiered systems of support (MTSS) framework. In response to the increasingly diverse needs of learners, MTSS has been adopted as an essential framework for providing timely and equitable support. The GCD supports the practice based on this model and consists of the Classroom View Module and the Individual View Module. A preliminary evaluation involving five junior high school teachers in Japan was conducted through semi-structured interviews. The results showed that the GCD effectively supported teachers in identifying learners' strengths and challenges, fostering communication, and interpreting and utilizing log data. Teachers rated the dashboard highly across the evaluation criteria, and feedback highlighted the usefulness of MTSS-based visualizations and customized feedback. While teachers appreciated the clarity and practicality of the log-data visualizations, they also suggested improvements such as notification functions and display customization. Future research should focus on developing recording assist logs and feedback generation using generative AI to enhance data-informed decision-making and intervention strategies in G&C.