Investigating perceptions and the intention of museum guides to use navigation learning system

Abstract

With the rapid development of science and technology, learning is no longer confined to the classroom. The museum is one important source that provides new knowledge for students. When informal learning goes viral along with a variety of occasions or knowledge sources, more and more researches have indicated that the museum learning is a sound manner to achieve it. Thus, providing a guidance to navigate exhibits apparently becomes a key for successful learning in the museum. This study constructed a web-based navigation learning system to assist elderly volunteers navigating the museum’s exhibits and to enhance the quality of their guiding service. The study employed technology acceptance model (TAM) to explore the degree of acceptance of the navigation learning system by 48 elderly volunteers. The statistical analysis was conducted and the results revealed that computer using experience and computer self-efficacy has significant positive effect on perceived usefulness and perceived ease of use. On the other hand, the results revealed that computer anxiety has significant negative effect on perceived usefulness and perceived ease of use. In addition, the results demonstrated that perceived usefulness and perceived ease of use have significant positive effect on intention to use the system for elderly volunteers.