Predictors of E-Learning Satisfaction among the Malaysian Secondary School Teachers

Abstract

This study will explore key drivers of teachers’e-learning satisfaction. 400 respondents will complete a survey questionnaire measuring their self-reported responses to twelve constructs [perceived usefulness (PU), perceived ease of use (PEOU), flexibility (FLEX), interaction (INT), attitude (ATT), anxiety (ANX), self-efficacy (SE), training (TRN), management support (MS), technical support (TS), usage (U), and satisfaction (S)]. The quantitative descriptive research data will be analysed using structural equation modeling. This study hopes to provide a predictive framework, whereby scholars and practitioners could examine the explanatory power of the framework to further explain teachers’ satisfaction towards the e-learning use. Past studies have concluded that teachers who are satisfied with their e-learning system will continue to use the system extensively. So by having a model that can help us assesses teachers’ satisfaction, stakeholders are in a better position to understand and develop appropriate policies to both sustain and increase satisfaction.