Improving Face-to-Face Communication Skills using Active Video Watching

Abstract

Although communi cation skills are widely recognized as crucial for effective software development teams, many graduates lack such skills, which are difficult to teach. We adopt the active video watching (AVW) approach to teach face -to-face communication skills to second -year software engineering project course. We conducted an experiment with AVW -Space, an online platform which supports video- based learning . The participants watched and commented on tutorial videos first, and later on provided videos of meetings. In the last phase, the participants commented on the recording of their own team meeting. We found that students who commented and rated others’ comments increase d their conceptual understanding of face -to-face communication skills.